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Privacy Policy

This Privacy Policy describes how CORTESI NUTRITION LTD, CN WELLNESS LTD, and the brand ANNA CORTESI ("we," "us," or "our") collect, use, store, and disclose information when you visit or use our website, book our services, engage in consultations (online or in person), purchase digital or physical products, or interact with us on our associated platforms.

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By accessing our website and using our services, you agree to the terms of this Privacy Policy and consent to the collection and use of your information as described.

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1. Who We Are

CORTESI NUTRITION LTD is registered in Limassol, Cyprus. CN WELLNESS LTD is registered in London, United Kingdom. Both operate under the wellness and clinical nutrition brand of Anna Cortesi.

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2. Information We Collect

We collect personal and usage information in the following ways:

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A. Personal Information You Provide

  • Full name, email address, telephone number

  • Billing address and payment details (via third-party processors)

  • Health history, wellness goals, supplement use (only when relevant to consultations)

  • Booking history, notes from consultations or test results

  • Social media handle (if you contact us via those platforms)

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B. Automatically Collected Data

  • IP address, browser type, time zone

  • Website usage and analytics (via cookies or third-party tools such as Google Analytics)

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3. Why We Collect Your Data

We collect and process your personal data for the following legitimate purposes:

  • To process bookings and deliver our services

  • To provide personalized nutrition and wellness recommendations

  • To send service-related emails (confirmations, follow-ups, resources)

  • For billing, accounting, and tax compliance

  • For research and clinical purposes (with explicit consent)

  • To improve our services and website functionality

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4. Legal Basis for Processing (GDPR)

Under the General Data Protection Regulation (GDPR), we rely on one or more of the following legal bases:

  • Your consent

  • The performance of a contract with you

  • Compliance with legal obligations

  • Our legitimate interests in improving services and communicating with clients

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5. How We Store Your Information

Your data is securely stored using GDPR-compliant platforms and providers. We implement strong technical and organizational measures to protect your information against unauthorized access, loss, or alteration.

Data from consultations and health assessments is stored securely and only accessible to authorized team members.

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6. Third-Party Disclosure

We never sell your personal data. We may share limited information with:

  • Third-party payment processors (e.g., Stripe, PayPal)

  • Booking and email automation tools

  • Legal or tax authorities when required by law

  • Laboratories or health platforms, only with your consent, when using diagnostic tools (e.g., AGEs Reader)

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7. Your Rights Under GDPR

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or updates to inaccurate information

  • Request deletion of your data (“right to be forgotten”)

  • Withdraw your consent at any time

  • Object to processing or request data portability

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To exercise these rights, please email: info@annacortesi.com

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8. Data Retention

We retain your personal information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. Health records and service notes are typically retained for up to 7 years, unless requested otherwise.

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9. Children’s Privacy

We do not knowingly collect data from individuals under the age of 18 without parental or guardian consent. If we learn that we have collected personal information from a minor without proper consent, we will delete it promptly.

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10. Cookies & Tracking

Our website uses cookies to improve your browsing experience. These may track usage behavior, preferences, and session data. You can disable cookies in your browser settings if preferred.

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11. International Transfers

If you access our services from outside Cyprus or the UK, you understand that your information may be transferred to and stored in servers located in the EU or UK.

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12. Policy Updates

We may update this Privacy Policy from time to time. When we do, the revised version will be posted on our website with an updated effective date. We encourage you to review it regularly.

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13. Contact

For any privacy-related inquiries, data requests, or questions, please contact: 📧 info@annacortesi.com

Thank you for trusting us with your personal information.

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